The fine print

Our guarantee

We will always agree a price before accepting your order. We are not a shop, so do not have a massive supply of yarn. This means we will always look around for the best prices available to ensure you are satisfied with the item we have produced. It also means we may have to revise our initial quote upwards if we need to buy more yarn to complete your handmade item. This is especially true for bespoke items where there can be so many unpredictable factors.

Caring for your hand-knitted woollens

Whether hand washing or dry clean only, please follow the care instructions which we will recommend for your garment.

Refunds and returns

If you require any after sales advice please do not hesitate to contact us.

By placing an order you are agreeing to the above. This does not affect your statutory rights which stipulate that the items we sell are of a satisfactory quality, as described, fit for purpose and last a reasonable length of time.

We are a verified Paypal merchant.

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